Privacy Policy

---

Identity and Address of the Controller

Andrade Software Solutions LLC (“Andrades”), headquartered in E.E.U.U., is responsible for the processing of your personal data collected through this website and associated channels.

Privacy/ARCO contact: info@andradessoftware.us

• Identification and contact: name, email, phone, company, job title.
   
• Interaction data: messages sent via forms/WhatsApp, language preference, subscriptions.
   
• Browsing and cookies: IP address, device identifiers, pages visited, session duration, referrers (analytics).
   
• Support/service: information needed to follow up on requests.
   

We do not collect sensitive personal data through the site. If ever required, we will request your explicit consent.

 Primary (necessary):

• Respond to requests for information, quotes, and support.
   
• Manage content subscriptions and transactional communications.
   
• Maintain the security and functionality of the site.
   

Secondary (optional):

• Send marketing communications, event invitations, promotions, and surveys.
   
• Produce statistics and profiles for commercial improvement.
   

If you do not wish your data to be processed for secondary purposes, email info@andradessoftware.us with the subject “No secondary purposes.”

We may share data with:

• Processors (vendors) providing hosting, messaging, analytics, CRM, email marketing, technical support, etc., acting under our instructions and confidentiality safeguards.
   
• Affiliates within our group (e.g., U.S. commercial operations) for the same purposes, with appropriate contractual protections.
   

We do not sell personal data. Any transfer requiring your consent will be requested in advance.

You may Access, Rectify, Cancel, or Oppose the processing of your data (ARCO rights), as well as withdraw your consent. Send a request to info@andradessoftware.us including:

• Full name and a means for notifications.
   
• A clear description of the right you wish to exercise and the data involved.
   
• Official identification (scan or copy).

Response timeframes under the LFPDPPP (Mexico): up to 20 business days to communicate a determination and, where applicable, an additional 15 business days to make it effective. 

You can unsubscribe from marketing emails via the links included in each message or by emailing us. You can also configure cookies via the site’s cookie banner or your browser. 

We retain your data only as long as necessary to fulfill the purposes stated, applicable legal periods, and/or while a relationship with you exists. Afterwards, data will be securely deleted or anonymized. 

We implement reasonable administrative, technical, and physical measures to protect data against loss, misuse, and unauthorized access or disclosure. No method is 100% secure, but we maintain safeguards aligned with best practices and, where applicable, Microsoft Cloud. 

We use first- and third-party cookies for:

• Site functionality (strictly necessary).
   
• Analytics (e.g., aggregated traffic metrics).
   
• Preferences (language, session).
   
• Marketing (if applicable, with your consent).
   

You may accept, reject, or configure categories via the cookie banner. Blocking certain cookies may affect your site experience. Analytics data is processed in aggregated form whenever possible.

 This site is not directed to minors. We do not knowingly collect data from individuals under 18. If you are a parent/guardian and believe a minor has provided data, please contact us to delete it. 

We may update this Notice to reflect legal or service changes. Any modification will be posted on this page with the update date. We encourage you to review it periodically. 

 By using this site and providing your data, you accept the terms of this Privacy Notice. For questions or to exercise your rights, please write to info@andradessoftware.us